1) Any product provided by JustLikeAtHome is of good quality. If we deliver a product to you that is not of satisfactory quality, you can contact us for a replacement or when not possible, a refund. Evidence of the damaged product must be provided to us.
2) A delivery service is provided to all clients and delivery times can be selected at the client’s convenience. We will follow the instructions of the client, but we may have to change the time if there is a valid reason but we will be responsible to inform the client in advance and a new time of delivery will be fixed with the client and JustLikeAtHome.
3) If a product is ordered by the client and paid for but for some unknown reason this product cannot be delivered we will refund the amount of the product within 48 hrs to your bankcard with a written confirmation.
4) If an order is placed with a delivery time but the roads are impractical due to snow or ice, JustLikeAtHome has the rights to deliver the goods when the roads become useable, a date will be set by the client and JustLikeAtHome. No refunds will be possible with snow and ice on the roads unless 4 days after the projected delivery time have gone by, at this stage the client can have a refund if requested.
5) JustLikeAtHome has the rights to make price changes on the site regularly. All prices will be available and clear to the client before ordering.
6) If a client picks a delivery time and is not at the address when we deliver a further delivery charged will be added before we redeliver your goods. If the client informs us of their absence before we arrive there will be no extra charge applied and another delivery time will be given.
7) All descriptions, product images and weights are those of the original manufacture and are intended to give a general description of the goods.
8) If we have made a pricing error displaying a lower price than the correct price we will either contact you for instructions before dispatching the product or reject your order and notify you of such rejection. If the pricing error is unmistakeable, we are under no obligation to provide the product to you at the incorrect price.
9) We will charge your credit card at the time of checkout.
10) All payments must be made in euros.
11) If a product is past its sell by date we require photographic evidence from you to demonstrate that this is the case. If we are satisfied we have supplied an out of date product we will refund the price of the product in full.
12) Access to this website may be interrupted, restricted or delayed for any reason and at any time (for example, to enable changes to be made).
13) Trade marks used on this website are the property of their respective owners. These trade marks are protected by law and you may not use these trademarks.
14) You are not permitted to modify the content of this website in any way.
15) You agree to keep your password used on this website confidential. You agree that we will not be responsible for any activity on this site resulting from a third party gaining access to your password.
16) Any personal data that we collect via the website shall be collected and processed in accordance of the data protection act 1998,we shall only use it for collecting and processing your order.
17) We cannot hold responsibility for events outside our control:
- strikes, lock-outs or other industrial action
- civil commotion, riot, invasion, terrorist attack, war or threat of war preparation
- fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster
- impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport
- impossibility of the use of public or private telecommunication networks
- the acts, decrees, legislation, regulation of any government. Any of the above could result in a temporary suspension of our services.
18) You are currently purchasing goods free of VAT. These charges may become obligatory in the near future
This website belongs to JustLikeAtHome. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- you may print or download to a local hard disk extracts for your personal and non commercial use only
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of material
- you may not explicit the content of this site
These terms and conditions and disclaimer based on the use of this website shall be governed by the laws of France and you submit to the non-exclusive jurisdiction of the courts of France.